experience

Acted as the liaison among clients and business services. Maintained operations of answering phones, organizing mail, imputing into an invoice application, and keeping client morale high. Assisted in planning and hosting events for non-tenant groups looking to utilize meeting spaces.

Coordinated with non-Nordstorm personal stylists to conduct their styling appointments in-house. Also aided with tasks only Nordstrom employees can conduct i.e. check out customers, enter back stockrooms, place orders, etc.

Coordinated with production-based stylists (tv, commercials, photoshoots, etc.) to lend product from the store to be used on set. In turn, had to keep track of how much inventory went in and out of the store by both unit and dollar amount.

Helped facilitate personal styling appointments by ringing transactions, placing orders, and grabbing items when the stylist was unable to. Assisted customers with pick-ups and alteration appointment when stylists were unavailable. Worked on a number of administrative duties such as updating store sales results, sending daily reports to the stylists, and ordered supplies for the team.

Used knowledge of the product and fashion expertise to tend to the needs of customers. Re-merchandised product when a new shipment was delivered to keep the sales floor as shoppable as possible.

education

designlab

Certificate in UX/UI Design

2021 - 2022

florida state university

Bachelors of Science in
   Retail Merchandising &
   
Product Development
Minors: Biology & Chemistry

2008 - 2013

skills